Plumbing Customer Experience Specialist

Lowe's Companies, Inc.; Glenwood Springs (CO); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Zusammenfassung

Lowe's Companies, Inc. in Glenwood Springs, CO is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs.

You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met. You will spend time listening to customers, answering questions, and organizing merchandise, with duties varying by department.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Kenntnisse

Computer basics

Retail tech experience

Reading & arithmetic

Physical stamina

Jobbeschreibung

Lowe's Companies, Inc. in Glenwood Springs, CO is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs.

You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met. You will spend time listening to customers, answering questions, and organizing merchandise, with duties varying by department.