Plumbing Sales Associate - Customer-Focused Expert

Lowe's; Dickson City (Lackawanna County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) + ESPP

Associate discount 10%

Track to the Trades

Job summary

Lowe’s Customer Service Associate role seeks you to welcome customers, help them find products, and ensure a positive shopping experience at Lowe’s. You will spend time assisting customers, answering questions, and organizing merchandise while delivering friendly, professional service.

With part-time opportunities and a strong benefits package—including health insurance, tuition assistance, a company-matching 401(k) and stock purchase plan, and a 10% associate discount—this role supports growth

Qualifications

• 6 Months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Bi-lingual skills and certification in trade related to department are preferred.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe’s Customer Service Associate role seeks you to welcome customers, help them find products, and ensure a positive shopping experience at Lowe’s. You will spend time assisting customers, answering questions, and organizing merchandise while delivering friendly, professional service.

With part-time opportunities and a strong benefits package—including health insurance, tuition assistance, a company-matching 401(k) and stock purchase plan, and a 10% associate discount—this role supports growth