PLC Field Service Technician

DNOW; Midland (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary + bonus

401(k) / Retirement savings

Comprehensive Benefits (medical, ...

Career growth opportunities

Friendly work environment

Paid vacation/holidays

Job summary

DNOW is seeking a PLC Field Service Technician to deliver on-site service and support during field visits, focusing on customer satisfaction, retention, and profitability.

Responsibilities include on-site installation, repair, maintenance, testing, documenting processes, and collaborating with the technical team to meet customer requirements and provide timely service.

Qualifications

• Excellent interpersonal skills, proficient in oral and written communications.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Willingness to assemble and work with field hardware and instrumentation.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Tie workflow to schedule.
• Manage all on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions on equipment.
• Produce timely and detailed service reports.
• Document processes.
• Operate vehicle safely and use field automation systems.
• Follow all company procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations.

Skills

Interpersonal communication

Troubleshooting

Problem solving

Reading and following directions

Tools

PLC programming

Field instrumentation

Job description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

A PLC Field Service Technician who is a self-starter that will deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

JOB RESPONSIBILITIES

• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions on equipment.
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safe manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
• Build positive relationship with customers

JOB REQUIREMENTS

• High School diploma and/or equivalent in work experience
• Excellent interpersonal skills, proficient in oral and written communications
• Assembly experience preferred
• Basic reading skills. Must be able to follow directions
• Ability to troubleshoot, test, repair, and service technical equipment
• Ability to perform work accurately and thoroughly
• Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
• Ability to work flexible shifts and to adapt to changing work schedules
• Ability to program and work on PLC's and instrumentation

BENEFITS

• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth opportunities
• Friendly work environment
• Paid vacation/holidays

instrumentation technician