Plaza Operations Lead – Travel Center

Applegreen-USA-Welcome-Centers-Central-Services; Trenton (NJ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) with Company Match

Earned Wage Access - Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking an Assistant Plaza Director to oversee daily operations of a multi-million-dollar travel plaza along a major highway. You will lead a team of associates and managers to deliver fast, friendly service while achieving financial targets and maintaining brand standards.

Required are 3+ years in restaurant or retail leadership, a high school diploma or GED, and willingness to work an on-site, flexible schedule; strong communication and

Qualifications

• Bachelor-like leadership experience in a high-volume retail or foodservice environment is preferred.
• Strong communication and team leadership skills required to manage multi-location operations.
• Ability to monitor costs, manage budgets, and uphold brand standards and quality.
• Proven ability to recruit, develop, and retain staff while ensuring safety and compliance.

Responsibilities

• Lead day-to-day operations of the travel plaza, ensuring fast, friendly service and financial targets are met.
• Supervise plaza staff and leadership to achieve sales, speed of service, and customer satisfaction goals.
• Monitor progress toward financial targets and implement changes to maximize profitability.

Skills

Leadership

Operations management

Customer service

Communication

Cost control

Food service knowledge

Education

High school diploma or GED

Tools

Microsoft Suite

Payroll & timekeeping software

Inventory management software

POS systems

Job description

Applegreen USA Welcome Centers Central Services is seeking an Assistant Plaza Director to oversee daily operations of a multi-million-dollar travel plaza along a major highway. You will lead a team of associates and managers to deliver fast, friendly service while achieving financial targets and maintaining brand standards.

Required are 3+ years in restaurant or retail leadership, a high school diploma or GED, and willingness to work an on-site, flexible schedule; strong communication and