Plaza Bar Guest Experience Runner

FAIRMONT; Scottsdale (AZ); On-site; USD 21,000 - 34,000; Full time

Job summary

Accor's Plaza Bar in Scottsdale, AZ seeks a dedicated Food & Beverage server to deliver consistent, professional service under the Plaza Bar Manager. You will assist servers, share knowledge of menu items and promotions, ensure proper setup of side stations, and uphold safety and sanitation policies while maintaining guest focus.

This role is part of a Heartists team, emphasizing teamwork and guest experience.

Qualifications

• Previous service experience an asset
• Previous Point of Sale System experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities

• Consistently offer professional, friendly and engaging service
• Assist Food & Beverage Servers in all aspects of the dining experience
• Assist guests regarding menu items in an informative and helpful way
• Ensure the proper set up of all side stations in the outlet
• Have knowledge of beverage lists and promotions
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Skills

Excellent communication

Organizational skills

Interpersonal skills

Problem solving

Reliability

Under pressure

Teamwork

Guest focus

POS experience

Service experience asset

Tools

Point of Sale System

Job description

Accor's Plaza Bar in Scottsdale, AZ seeks a dedicated Food & Beverage server to deliver consistent, professional service under the Plaza Bar Manager. You will assist servers, share knowledge of menu items and promotions, ensure proper setup of side stations, and uphold safety and sanitation policies while maintaining guest focus.

This role is part of a Heartists team, emphasizing teamwork and guest experience.