Players Club Guest Experience Specialist

Bally’s Corporation; Evansville (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental, & Vision insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Corporation seeks a customer-oriented team member to assist patrons with information and promote the Players Club. You will educate guests on benefits, handle membership tasks, and support on-property promotions, while maintaining orderly club records.

The role supports a 24/7 casino environment with indoor work and occasional exposure to outdoor climates. Candidates should enjoy high-energy crowds and delivering friendly service.

Qualifications

• Provide general information to patrons.
• Promote Bally's Players Club membership to guests.
• Educate patrons on the Players Club benefits.
• Maintain daily procedures for Players Club members and record keeping.
• Disseminate information and manage promotions and announcements.

Responsibilities

• Assist patrons with general information and exceptional customer service.
• Promote membership into the Players Club and explain benefits.
• Educate patrons on Players Club advantages and rewards.
• Maintain daily procedures for members, including ID checks and records.
• Distribute information and support promotional activities on property.

Skills

Customer service

Communication

Sales promotions

Crowd engagement

Job description

Bally's Corporation seeks a customer-oriented team member to assist patrons with information and promote the Players Club. You will educate guests on benefits, handle membership tasks, and support on-property promotions, while maintaining orderly club records.

The role supports a 24/7 casino environment with indoor work and occasional exposure to outdoor climates. Candidates should enjoy high-energy crowds and delivering friendly service.