Player Care & Team Logistics Coordinator

AEG; Carson (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation

Job summary

AEG is seeking a Team Operations and Player Care Coordinator in Carson, CA. You will manage relocation, travel, housing, onboarding, and daily logistics for players and staff, ensuring a seamless experience from arrival to departure.

You will support game-day experiences, media obligations, and team events, while handling HR documentation, payroll setup, and benefits coordination with staff across departments. Strong communication and travel-ready flexibility are essential.

Qualifications

• BA/BS Degree in Sport Management/Business, Social Work, or Hospitality preferred.
• 2–4 years experience in hospitality, real estate, customer service, VIP concierge services or professional sports preferred.
• Experience playing and/or working in soccer preferred.
• Must be willing and able to travel with reliable vehicle and clean driving history.
• Team player with ability to adapt quickly to a changing environment.
• Proficiency in Word, Outlook, and Excel; ability to learn business systems.
• Excellent written and verbal communication skills.
• Ability to multi-task with strong attention to detail.
• Able to think quickly and solve problems.

Responsibilities

• Coordinate and support the full relocation process for new player signings, including travel, housing, banking, communications, transportation, documentation, schooling, and language lessons.
• Assist in the game day experience for players and their families—coordinating logistics such as arrival, parking, ticketing, hospitality, childminding, and travel for home and away matches.
• Coordinate and execute all aspects of team travel, including flights, lodging, meals, ground transportation, and logistics for training and games.
• Support players with media and appearance obligations in coordination with team administration and communications.
• Coordinate player appearance requests by ensuring all details are clearly communicated.
• Plan and execute team events throughout the season.
• Liaise with visiting teams to coordinate in-market logistics (suite accommodations, tickets, parking, credentials, training sessions).
• Work with league office to complete HR documentation, payroll setup, benefits, insurance, pension plans.
• Help organize and maintain a clean, efficient work environment; support colleagues in managing office, breakroom, and shared areas.
• Use Concur to manage expense tracking, budget accuracy, and deliver timely financial reports.

Skills

Communication skills

Interpersonal skills

Problem solving

Team player

Multitasking

Education

BA/BS in Sport Management/Business or Hospitality

Tools

Microsoft Word

Outlook

Excel

Job description

AEG is seeking a Team Operations and Player Care Coordinator in Carson, CA. You will manage relocation, travel, housing, onboarding, and daily logistics for players and staff, ensuring a seamless experience from arrival to departure.

You will support game-day experiences, media obligations, and team events, while handling HR documentation, payroll setup, and benefits coordination with staff across departments. Strong communication and travel-ready flexibility are essential.