Platinum-Service Executive Housekeeper

Pathfinder Hospitality; Austin (TX); On-site; USD 56,000 - 58,000; Full time

Benefits offered by this job

8 paid holidays

Flexible PTO

Birthday Pay

Community involvement PTO

Health Insurance

IRA match

Mental Health & Wellness

Employee development

Discounted stays

Job summary

Pathfinder Hospitality is seeking an Executive Housekeeper to lead and develop a team, uphold Platinum Service across all guest rooms and public areas, and partner with Front Desk and Maintenance to ensure flawless room readiness.

You will manage labor, supply and linen budgets, mentor staff, and drive guest satisfaction with meticulous cleaning standards. Bilingual English/Spanish preferred; strong leadership and communication are essential.

Qualifications

• An eye for detail; maintain high standards and train others.
• Bilingual English and Spanish preferred.
• Demonstrated leadership experience in hospitality or related fields.
• Strong communication and cross-functional collaboration.
• Understanding of cleaning standards, hygiene regulations, and guest service expectations.
• Comfortable with technology and operational systems such as scheduling tools and property management platforms.

Responsibilities

• Lead and develop housekeeping staff, including recruitment, training, and scheduling.
• Own the guest experience on every floor with Platinum Service standards.
• Manage budgets for labor, supplies, and linens with forecasting.
• Collaborate with Front Desk and Maintenance for seamless room readiness.
• Ensure QA-ready rooms, brand compliance, and health and safety standards.
• Embed Pathfinder's sales and service culture in daily operations.

Skills

Detail orientation

Bilingual English/Spanish

Leadership experience

Communication

Cross-functional collaboration

Cleaning standards knowledge

Technology proficiency

Job description

Pathfinder Hospitality is seeking an Executive Housekeeper to lead and develop a team, uphold Platinum Service across all guest rooms and public areas, and partner with Front Desk and Maintenance to ensure flawless room readiness.

You will manage labor, supply and linen budgets, mentor staff, and drive guest satisfaction with meticulous cleaning standards. Bilingual English/Spanish preferred; strong leadership and communication are essential.