Executive Head - House Keeping (Hotel Industry)

Texas Hotel Management; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Texas Hotel Management is seeking an experienced Executive Head Housekeeper to lead our housekeeping team and maintain high standards of cleanliness and guest satisfaction.

The role requires strong leadership, organizational skills, and a proven track record in executive housekeeping within the hospitality industry. Proficiency in English and Spanish is preferred to communicate with diverse staff and guests.

Qualifications

• Proven experience in executive housekeeping leadership.
• Must be proficient with English and Spanish.
• Strong leadership and organizational abilities.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning techniques, materials, and equipment.

Responsibilities

• Oversee and coordinate the daily activities of the housekeeping team.
• Develop and implement cleaning procedures and standards to maintain a pristine environment.
• Train, motivate, and lead housekeeping staff to deliver exceptional service.
• Conduct regular inspections of guest rooms and common areas to ensure quality standards are met.
• Manage inventory levels of cleaning supplies and equipment, placing orders as needed.
• Collaborate with maintenance and front desk to address facility needs.
• Handle guest complaints related to housekeeping, for quick resolution.
• Create and manage staff schedules to meet operational requirements.
• Ensure compliance with health and safety standards in housekeeping operations.
• Uphold a high standard of cleanliness and presentation throughout the property.

Skills

Leadership

Organizational skills

Communication

Interpersonal skills

Training people

Problem solving

Bilingual English/Spanish

Flexible scheduling

Integrity

Education

High School Diploma (preferred)

Tools

Housekeeping software

Job description

We’re looking for an experienced and detail-oriented Executive Head Housekeeper to lead our housekeeping team. As an Executive Head Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations, ensuring a high standard of cleanliness and guest satisfaction.

The ideal candidate should have strong leadership skills, excellent organizational abilities, and a proven track record in executive housekeeping roles.

Responsibilities

• Oversee and coordinate the daily activities of the housekeeping team
• Develop and implement cleaning procedures and standards to maintain a pristine environment
• Train, motivate, and lead housekeeping staff to deliver exceptional service
• Conduct regular inspections of guest rooms and common areas to ensure quality standards are met
• Manage inventory levels of cleaning supplies and equipment, placing orders as needed
• Collaborate with other departments, such as maintenance and front desk, to address facility needs
• Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution
• Create and manage staff schedules to meet operational requirements
• Ensure compliance with health and safety standards in housekeeping operations
• Uphold a high standard of cleanliness and presentation throughout the property

Requirements and Skills

• Proven experience as an Executive Housekeeper or in a similar leadership role preferabely in hospitality industry
• Must be proficient with English and Spanish
• Strong leadership and organizational abilities
• Excellent communication and interpersonal skills
• In-depth knowledge of cleaning techniques, materials, and equipment
• Ability to train and motivate a diverse team
• Good problem-solving skills and the ability to handle guest issues professionally
• Familiarity with housekeeping software and tools
• Flexibility to work weekends, holidays, and varied shifts
• Integrity and a customer-focused mindset
• Mimum High School Diploma in Hospitality, Management, or a related field is a plus