Platform Partnerships Account Manager

Wise; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Wise is seeking an Account Manager for North America to grow and deepen partner relationships with fintechs and banks. You will own the commercial strategy, manage end-to-end partner relationships, and drive revenue across existing accounts.

Located in Austin, you will collaborate with Success, Pre-Sales, Delivery, Risk and Product teams to drive API adoption, negotiate terms, and lead growth initiatives across Wise Platform's partners.

Qualifications

• 3+ years of experience in Account Management, Customer Success, or Enterprise Sales within fintech, SaaS, or financial services.
• Strong understanding of the North American banking and fintech landscape, particularly in cross-border payments.
• Proven track record of growing accounts and driving measurable revenue impact.
• Comfortable working toward and exceeding revenue targets and KPIs.
• Skilled at building and maintaining relationships with stakeholders at all levels, including C-suite.
• Hands-on and proactive - comfortable leading partner conversations, navigating challenges, and driving outcomes.
• Detail-oriented, with the ability to deeply understand deals and identify where to invest for maximum impact.
• Able to balance commercial, technical, and operational discussions - from solutioning integrations to negotiating terms.

Responsibilities

• Revenue Growth & Expansion: Own the full commercial strategy for your portfolio, identifying and executing opportunities to upsell and cross-sell new solutions across existing fintech partners.
• Strategic Account Ownership: Act as the end-to-end owner of the partner relationship, managing both retention and new sales within existing accounts.
• Commercial & Legal Negotiation: Lead commercial discussions and contract negotiations, ensuring competitive terms that align with Wise Platform’s pricing and revenue goals.
• Go-to-Market Collaboration: Partner with Customer Success, Pre-Sales, Delivery, Risk and Product teams to drive product adoption and seamless implementation of new API solutions.
• Stakeholder Management: Engage with senior decision-makers to influence their international payments strategy and advocate for Wise Platform as their preferred provider.
• Cross-Functional Leadership: Work closely with the Head of Account Management, North America Commercial Director, and teams across Delivery, Compliance, Customer Success, and Product to drive execution.
• Data-Driven Growth Planning: Use analytics and market insights to create and execute growth strategies, ensuring that accounts are on track with forecasted performance.
• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions as required.
• Collaborate closely with other Wise teams to develop and enhance Wise product capabilities in the online platforms vertical through new integrated partnership opportunities.

Skills

Account Management

Customer Success

Enterprise Sales

Fintech

SaaS

Revenue Growth

Stakeholder Management

Cross-functional Collaboration

Negotiation

Job description

Wise is seeking an Account Manager for North America to grow and deepen partner relationships with fintechs and banks. You will own the commercial strategy, manage end-to-end partner relationships, and drive revenue across existing accounts.

Located in Austin, you will collaborate with Success, Pre-Sales, Delivery, Risk and Product teams to drive API adoption, negotiate terms, and lead growth initiatives across Wise Platform's partners.