Platform & Operations Lead ERP & Cloud

Lehigh Carbon Community College; Pennsylvania; On-site; USD 65,000 - 86,000; Full time

Job summary

Lehigh Carbon Community College in Schnecksville, PA, seeks an Assistant Director of Platforms and Operations to bridge technical execution and operational leadership across enterprise solutions. You will oversee Ellucian Banner, cloud integrations, and release management, guiding a team to deliver projects while coordinating with campus stakeholders.

This exempt role reports to the Executive Director of Information Technology, requiring strong data analytics, vendor management, and staff

Qualifications

• Education: Associate degree or equivalent IT field with additional credits.
• Certifications: Act 153 Clearances (PA background checks).
• Work Experience: 5+ years in enterprise applications and vendor relationships; 3+ years supervisory.
• Knowledge/Skills: Banner ERP, databases, API integrations, and cloud-centric solutions.

Responsibilities

• Lead and mentor technical staff, manage project delivery, and oversee enterprise solutions.
• Supervise handling of user requests and support tickets across college systems.
• Serve as technical liaison to vendors and ensure timely upgrades and security compliance.
• Plan major system upgrades, integrations, and cloud-adjacent deployments with IT teams.

Skills

Analytical problem solving

Team leadership

Project management

Vendor management

Communication skills

Education

Associate degree in IT-related field

60+ earned credits in relevant field

Act 153 Clearances certifications

Tools

Ellucian Banner

SQL/PLSQL

Linux/UNIX

REST/SOAP APIs

SSO/SAML integrations

Job description

Lehigh Carbon Community College in Schnecksville, PA, seeks an Assistant Director of Platforms and Operations to bridge technical execution and operational leadership across enterprise solutions. You will oversee Ellucian Banner, cloud integrations, and release management, guiding a team to deliver projects while coordinating with campus stakeholders.

This exempt role reports to the Executive Director of Information Technology, requiring strong data analytics, vendor management, and staff