Assistant Director, Enterprise Platforms & Operations

Lehigh Carbon Community College; North Whitehall Township (PA); On-site; USD 90,000 - 120,000; Full time

Job summary

Lehigh Carbon Community College seeks an Assistant Director of Platforms and Operations to bridge technical execution with operational leadership. You will manage a team supporting enterprise solutions, specializing in Ellucian Banner, third-party integrations, and cloud environments.

You will drive vendor partnerships, coordinate with college stakeholders, and ensure secure, high-availability platform services while reporting to the Executive Director of IT.

Qualifications

• High School Diploma or GED with an Associate’s degree in IT-related field.
• Alternatively, 60+ earned college credits and at least 3 years in enterprise data systems or related field.

Responsibilities

• Leads technical staff and project delivery through implementations related to functional solutions used by the enterprise.
• Supervises, mentors, and coaches staff, managing a team responsible for multiple systems and applications.
• Oversees handling of customer requests and support tickets from administrative and academic sides of the college.
• Performs analysis and programming support to optimize use of administrative information systems.

Skills

Leadership

Project management

Mentoring

Team coordination

Education

Diploma or Associate’s degree in IT/Business

3+ years enterprise data systems experience with 60+ earned credits

Tools

Ellucian Banner

Banner APIs

Oracle SQL/PLSQL

Linux/UNIX

Tomcat

REST/SOAP APIs

SSO/SAML

Job description

Lehigh Carbon Community College seeks an Assistant Director of Platforms and Operations to bridge technical execution with operational leadership. You will manage a team supporting enterprise solutions, specializing in Ellucian Banner, third-party integrations, and cloud environments.

You will drive vendor partnerships, coordinate with college stakeholders, and ensure secure, high-availability platform services while reporting to the Executive Director of IT.