Interim Director of Enterprise Systems

Ferrilli; United States; Remote; USD 140,000 - 220,000; Full time

Job summary

Ferrilli seeks a Director of Enterprise Systems and Services to provide strategic leadership for the university's ERP and related enterprise systems. You will align technology with academic and administrative priorities, drive architecture standards, and ensure system reliability, security, and integration across campus.

You will lead a team of engineers and analysts, collaborate with Registrar, Financial Aid, Finance, HR, and Admissions, and champion modern data governance and API-driven

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems or related field with 5+ years in enterprise systems architecture, administration, or integration.
• Demonstrated leadership in mentoring and developing technical personnel or cross-functional teams.
• Deep understanding of enterprise architectures, relational databases (e.g., MSSQL), and modern integration methods (REST/SOAP, middleware, ETL/ELT).
• Track record delivering complex, multi-stakeholder enterprise projects from initiation through adoption.
• Excellent communication skills for translating complex concepts to non-technical partners.

Responsibilities

• Define the roadmap, architecture standards, and lifecycle management for ERP and related enterprise systems.
• Translate institutional priorities into operational plans, SLAs, and measurable technology outcomes.
• Establish SOPs and robust change-management protocols across platforms.
• Champion modern software and integration practices ensuring availability, performance, security, and data integrity.
• Lead, mentor, and empower a team of enterprise applications and integration professionals.
• Foster a proactive culture with cross-training and continuous professional development.
• Oversee data integration across platforms using APIs, batch pipelines, and middleware.
• Collaborate with functional leaders (Registrar, Financial Aid, Finance, HR, Admissions) to optimize cross-department workflows.
• Support data governance, reporting, and operational data stores for data-informed decision making.

Skills

Enterprise architecture

Leadership

Data governance

API integration

Communication

Education

Bachelor's degree in IT/CS/IS

Master's degree in IS/Technology Management/MBA

Tools

MSSQL

REST/SOAP APIs

ETL/ELT

Integration middleware

Ellucian Ethos

Job description

POSITION OVERVIEW

The Director of Enterprise Systems and Services provides strategic, technical, and operational leadership for the University's enterprise application ecosystem. This role ensures the reliability, scalability, security, and integration of core administrative and academic systems, most notably the institutional Enterprise Resource Planning (ERP) platform.
As a collaborative technology leader, the Director of Enterprise Systems and Services bridges the gap between technical teams and campus functional areas. The Director of Enterprise Systems and Services also guides a team of technical professionals, champions modern business processes, enhances data integration and governance, and ensures technology initiatives directly support student success and institutional priorities.

CORE RESPONSIBILITIES

Strategic & Operational Leadership

• Define the roadmap, architecture standards, and lifecycle management practices for the University's ERP and supporting / related enterprise systems.
• Translate institutional priorities into clear operational plans, service-level standards, and measurable technology outcomes.
• Establish standard operating procedures and robust change-management protocols.
• Champion modern software and integration practices, promoting system availability, performance monitoring, security, compliance, and data integrity.

Team Leadership & Talent Development

• Lead, mentor, and empower a team of enterprise applications and integration professionals.
• Cultivate a proactive, accountable, and service-oriented team culture centered on continuous improvement and collaboration.
• Establish clear team objectives, foster cross-training, and support continuous professional development in emerging enterprise technologies.

Systems Integration, Data & Process Modernization

• Oversee robust data integration across platforms, leveraging modern APIs, batch pipelines, and integration middleware (e.g., Ellucian Ethos).
• Partner with functional leaders across campus (e.g., Registrar, Financial Aid, Finance, Human Resources, Admissions, etc.) to evaluate and optimize cross-departmental business workflows.
• Support institutional data governance, reporting, and operational data stores (ODS) to enable reliable, data-informed decision-making.

QUALIFICATIONS

Minimum Qualifications, Education & Experience

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a
  related field, along with at least 5 years of progressively responsible experience in enterprise
  systems architecture, administration, or integration. (Equivalent combinations of relevant
  education, professional certifications, and hands-on experience will be considered.)
• Leadership: Demonstrated success leading, mentoring, and developing technical personnel or
  cross-functional project teams.
• Technical Acumen: Deep understanding of enterprise architectures, relational databases (e.g.,
  MSSQL), and modern system integration methodologies (REST/SOAP APIs, middleware,
  ETL/ELT).
• Proven track record executing and delivering complex, multi-stakeholder enterprise projects,
  implementations, or upgrades from initiation through adoption.
• Exceptional communication skills with a proven ability to translate complex technical concepts
  for non-technical academic and administrative partners.

Preferred Qualifications

• Master's degree in Information Systems, Technology Management, Business Administration, or
  a related field.
• Experience in higher education IT environments and familiarity with student information
  systems (SIS) and higher education ERPs (e.g., Ellucian Colleague).
• Hands-on experience with higher-ed integration and reporting platforms such as Ellucian Ethos,
  Informer, TransAct, ODS, Informer, or enterprise payment/commerce platforms (e.g.,
  TouchNet).
• Working knowledge of data governance frameworks and agile/ITIL service management
  principles.