Platform Operations & Automation Specialist

Lifetime Workforce Solutions, LLC; City of Rochester (NY); On-site; USD 60,000 - 158,000; Full time

Job summary

CDPHP is seeking an IT Platform Administrator to ensure reliable operation of enterprise applications. You will monitor incidents, install and upgrade software, and maintain currency across platforms.

The role emphasizes self-service and automation, audits for compliance, and collaboration with multiple departments. The position offers on-call rotation and requires strong problem-solving, documentation, and adherence to ITIL practices.

Qualifications

• Minimum Qualifications: Associates degree or 3 years of related experience.
• Basic knowledge of systems analysis, design, and data techniques.
• Basic knowledge of Linux/Windows and scripting languages.
• Basic knowledge of databases (Oracle, SQL Server, AWS Redshift).
• Basic knowledge of cloud platforms (Azure, AWS, GCP).
• Basic knowledge of monitoring tools and high availability architectures.
• Basic knowledge of ITIL processes and incident management.
• Basic knowledge of source control and Agile development.

Responsibilities

• Installs, configures, and maintains enterprise software platforms.
• Monitors uptime and performance; troubleshoots incidents.
• Performs backups and restores; ensures recoverability.
• Audits and maintains application compliance.
• Triage incidents with cross-functional teams; documents resolutions.
• Supports release and change management with proper documentation.

Skills

Structured analysis

Systems administration

Project management

Data integrity

Data gathering

Operating systems

Scripting (PowerShell, Python, Bash, /

SQL / RDBMS

Cloud platforms

Monitoring & high availability

ITIL processes

Source control

Agile

Communication

Independent work

Education

Associates degree in Computer Science / IT / MIS / related field

Bachelor’s degree preferred

Job description

CDPHP is seeking an IT Platform Administrator to ensure reliable operation of enterprise applications. You will monitor incidents, install and upgrade software, and maintain currency across platforms.

The role emphasizes self-service and automation, audits for compliance, and collaboration with multiple departments. The position offers on-call rotation and requires strong problem-solving, documentation, and adherence to ITIL practices.