Platform Lead: DevOps & Security Engineering

ServiceNow; Mountain View (CA); Hybrid; USD 167,000 - 291,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow seeks a technical lead and manager for the DevOps/DevSecOps team to design, build, and scale our AI cloud infrastructure and developer platform. You will guide on-call duties, incident response, and cross-team collaboration to accelerate delivery while maintaining security and reliability.

You will own build/release systems, drive GitOps practices, and partner with security to embed vulnerability management and secure SDLC across cloud environments.

Qualifications

• Hands-on technical leader with ownership mindset and delivery discipline.
• Experience managing a team of 6+ engineers.
• 6+ years in DevOps, SRE, platform, or security engineering.
• Deep experience with CI/CD systems and release engineering at scale.
• Strong Kubernetes, containers/Docker, and multi-cloud infrastructure skills.
• Infrastructure-as-code and configuration management expertise.
• Practical knowledge of secure SDLC and cloud security practices.

Responsibilities

• Lead, grow, and mentor a DevOps/DevSecOps team.
• Own design and evolution of build, release, and deployment systems incl CI/CD.
• Drive infrastructure-as-code and GitOps across cloud environments.
• Build security into the software development lifecycle with guardrails.
• Partner with security on vulnerability management, IAM, and secrets.
• Co-own on-call, incident management, and postmortems with Infra leads.
• Run project management: scope, milestones, and cross-team coordination.
• Set vision and multi-quarter roadmaps aligned with company goals.

Skills

Technical leadership

Team management

DevOps

SRE

CI/CD

Kubernetes

Cloud (AWS/GCP/Azure)

IaC (Terraform)

Pulumi

CloudFormation

GitHub Actions

Security engineering

Observability

Python

Golang

Bash

Education

BS in Computer Science or related field

Tools

Kubernetes

Docker

Terraform

Pulumi

CloudFormation

Argo CD

Helm

GitHub Actions

Jenkins

Buildkite

GitLab CI

Job description

ServiceNow seeks a technical lead and manager for the DevOps/DevSecOps team to design, build, and scale our AI cloud infrastructure and developer platform. You will guide on-call duties, incident response, and cross-team collaboration to accelerate delivery while maintaining security and reliability.

You will own build/release systems, drive GitOps practices, and partner with security to embed vulnerability management and secure SDLC across cloud environments.