Platform Implementation Specialist

DevSavant Inc.; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

DevSavant Inc. is seeking a results-driven Implementation Specialist to guide clients through PRM solution deployments in the United States.

You will configure platforms, conduct discovery sessions, and create timelines while working with support, development, and sales teams to ensure successful onboarding. Strong communication, project management, and the ability to learn new technologies quickly are essential for success in this role.

Qualifications

• 2-4 years of experience in software implementation, customer success, or related field.
• Strong technical aptitude and ability to learn new technologies quickly.
• Excellent project management and organizational skills.
• Outstanding verbal and written communication abilities.
• Experience working directly with clients in a technical capacity.

Responsibilities

• Guide clients through the implementation process of the client PRM solutions
• Configure and customize PRM platforms according to client requirements
• Conduct discovery sessions to understand client needs and business processes
• Create and maintain project timelines and implementation schedules
• Provide technical guidance and best practices to clients
• Document client requirements and configuration specifications
• Collaborate with internal teams including support, development, and sales
• Deliver platform training to client teams
• Troubleshoot technical issues during implementation
• Ensure successful client onboarding and platform adoption

Skills

Software implementation

Customer success

Project management

Client communications

Technical aptitude

Tools

MS Office Suite

PM tools

Job description

DevSavant Inc. is seeking a results-driven Implementation Specialist to guide clients through PRM solution deployments in the United States.

You will configure platforms, conduct discovery sessions, and create timelines while working with support, development, and sales teams to ensure successful onboarding. Strong communication, project management, and the ability to learn new technologies quickly are essential for success in this role.