Platform Commercial Exec - NAM Growth & AI

Infobip; Jersey City (NJ); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible hybrid work

Global platform team

ESOP

Well-being program

Career mobility

Professional development

Job summary

Infobip in North America seeks a Platform Commercial Executive / Product Sales Expert to drive regional growth and convert platform strategy into execution across NAM. You will own outbound prospecting, lead campaigns, and collaborate with HQ and local sales to build a high‑velocity pipeline.

Ideal candidates have a business/product background, proven CPaaS/SaaS sales success, and strong negotiation skills.

Qualifications

• Background in business or product, with a strong understanding of sales and consultancy.
• Proven experience in CPaaS, SaaS, or platform product sales, with a track record of exceeding quota through outbound prospecting and self-generated pipeline.
• Strong commercial mindset with analytical, sales acceleration, and negotiation skills.

Responsibilities

• Align Platform strategy with company objectives and build execution plans for NAM.
• Drive initiatives that increase traction, improve profitability, and support new and existing customers.
• Lead monetization priorities across UCaaS & CCaaS, Martech, and Horizontal & Vertical AI.
• Create and close opportunities through outbound prospecting and self-generated campaigns.
• Support testing and validation of new business motions in NAM.
• Own the outbound sales cycle across NAM in close collaboration with Platform AEs.
• Prospect, research, and target customers through multi‑channel outreach to build a self‑generated pipeline.
• Execute HQ-led executive outreach campaigns, qualify named accounts, secure Discovery meetings, and progress opportunities.
• Run campaigns focused on UCaaS, CCaaS, Martech, and AI from identification through close.
• Support regional sales teams with training, enablement, and commercial guidance.
• Spend time with customers to build relationships, understand needs, and identify adoption opportunities.
• Participate in key sales cycles, leveraging Platform expertise to close deals and grow GP.
• Provide local support to US revenue teams with same‑day pricing decisions and joint account planning.
• Maintain deep knowledge of Platform products, competition, and trends across UCaaS, CCaaS, Martech, and AI.
• Serve as the regional Platform expert for sales teams and customers.
• Gather market feedback, customer insights, and competitive intelligence for HQ.
• Identify and validate newly created Vertical AI companies as Infobip ICPs.
• Work closely with HQ and regional stakeholders to align product strategy and commercial initiatives.
• Bridge NAM sales teams and the global Platform team through communication and knowledge sharing.
• Monitor pipeline velocity, forecasting, account strategy, and planning to achieve commercial targets.

Job description

Infobip in North America seeks a Platform Commercial Executive / Product Sales Expert to drive regional growth and convert platform strategy into execution across NAM. You will own outbound prospecting, lead campaigns, and collaborate with HQ and local sales to build a high‑velocity pipeline.

Ideal candidates have a business/product background, proven CPaaS/SaaS sales success, and strong negotiation skills.