Platform Analytics Lead for AI & Adoption Insights

Creative Solutions Services, LLC; Charlotte (NC); Hybrid; USD 68,000 - 79,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) program with company match

Flexible spending or health savings

AD&D insurance

Employee assistance

Job summary

NTT DATA is seeking a Hybrid Platform Analyst in Charlotte, NC to lead the measurement strategy for the Tachyon AI platform. You will define KPIs, OKRs, and success metrics across adoption, governance, and cost, while building dashboards and scorecards to track lifecycle stages from onboarding to deployment.

You will analyze diverse datasets to uncover trends and risks and translate findings into actionable recommendations informing the platform roadmap, investments, and delivery planning.

Qualifications

• Required experience in AI/ML, data, developer, cloud, or enterprise platform analytics.
• Experience designing KPI/OKR frameworks and dashboards.
• 8+ years developing measurement strategies for platforms.
• Strong ability to translate data into actionable recommendations for executives.

Responsibilities

• Drive the measurement strategy for the Tachyon AI platform, defining KPIs, OKRs, and success measures.
• Build reporting frameworks, dashboards, and scorecards tracking platform lifecycle.
• Analyze complex datasets to identify trends, risks, bottlenecks, and improvements.
• Translate data into actionable recommendations informing platform roadmap priorities and delivery planning.
• Partner with product, engineering, data, security, governance, FinOps, and business teams to establish metrics and reporting standards.
• Create executive-level narratives and visualizations communicating progress, outcomes, and impact.

Job description

NTT DATA is seeking a Hybrid Platform Analyst in Charlotte, NC to lead the measurement strategy for the Tachyon AI platform. You will define KPIs, OKRs, and success metrics across adoption, governance, and cost, while building dashboards and scorecards to track lifecycle stages from onboarding to deployment.

You will analyze diverse datasets to uncover trends and risks and translate findings into actionable recommendations informing the platform roadmap, investments, and delivery planning.