AI Platform Strategy & Analytics Lead

NTT DATA North America; Charlotte (NC); Hybrid; USD 94,000 - 109,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

AD&D insurance

Employee assistance

Health savings account

Paid time off

Job summary

NTT DATA in Charlotte, NC is seeking a Hybrid, Platform Analyst to drive measurement strategy for the Tachyon AI platform. You will define KPIs, build dashboards, and partner with cross-functional teams to ensure governance, adoption, and value delivery across the platform lifecycle.

Qualifications include 8+ years in platform analytics, strong data interpretation, and proven ability to communicate impact to executives. This role offers a hybrid work arrangement and competitive benefits.

Qualifications

• 8+ years of experience developing and rolling out measurement strategies for platforms.
• 8+ years advanced analytical and data interpretation experience with ability to identify trends, uncover insights, and translate data into actionable recommendations.
• Strong understanding of product metrics, KPIs, and OKRs, including defining, tracking, and measuring performance against business objectives.
• Experience developing performance reporting frameworks, dashboards, and scorecards to communicate progress, outcomes, and business impact.
• Ability to structure and analyze complex datasets to support data-driven decision making for product and platform teams.

Responsibilities

• Drive the measurement strategy for the Tachyon AI platform, defining KPIs, OKRs, and success measures for adoption, developer experience, platform reliability, governance, cost, and business value.
• Build reporting frameworks, dashboards, and scorecards that track the AI platform lifecycle, including use-case intake, onboarding, model and agent deployment, usage, performance, and operational outcomes.
• Translate data into actionable recommendations that inform AI platform roadmap priorities, investment decisions, self-service improvements, and delivery planning.
• Partner with product, engineering, data, security, governance, FinOps, and business teams to establish trusted AI platform metrics and reporting standards.
• Define measurement approaches for platform availability, latency, utilization, quality, control adherence, adoption, time-to-value, and cost efficiency.
• Create concise executive-level narratives, visualizations, and performance updates that communicate platform progress, outcomes, and business impact.

Skills

AI analytics

ML analytics

data interpretation

executive communication

dashboarding

KPI design

OKR design

platform analytics

Job description

NTT DATA in Charlotte, NC is seeking a Hybrid, Platform Analyst to drive measurement strategy for the Tachyon AI platform. You will define KPIs, build dashboards, and partner with cross-functional teams to ensure governance, adoption, and value delivery across the platform lifecycle.

Qualifications include 8+ years in platform analytics, strong data interpretation, and proven ability to communicate impact to executives. This role offers a hybrid work arrangement and competitive benefits.