Plasma Center Technician III - Donor Care & Compliance

Octapharma Plasma, Inc.; Norfolk (VA); On-site; USD 37,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA

FSA

Tuition Reimbursement

401k

Job summary

Octapharma Plasma, Inc. is seeking a donor center technician to determine donor eligibility, collect plasma, and process products while ensuring compliance with FDA SOPs, OSHA, CLIA, and GMP. You will work to deliver excellent donor experiences and maintain rigorous records.

The role involves operating plasmapheresis equipment, monitoring donor safety, and supporting quality assurance initiatives across the center.

Qualifications

• High school diploma or equivalent (GED).
• Three (3) months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.

Responsibilities

• Ensure compliance with state, federal, and industry regulations (FDA SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Deliver a high level of customer service and positive donor experience in alignment with company values and culture.
• Assess donor eligibility by conducting vitals, testing, and registration per SOPs.
• Monitor donor conditions during procedures to ensure safety, comfort, and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; troubleshoot alarms and respond to adverse events.
• Maintain donor center records, equipment, and inventory following SOPs and FIFO principles.

Skills

Customer service

Clerical work

English proficiency

Education

High school diploma

Job description

Octapharma Plasma, Inc. is seeking a donor center technician to determine donor eligibility, collect plasma, and process products while ensuring compliance with FDA SOPs, OSHA, CLIA, and GMP. You will work to deliver excellent donor experiences and maintain rigorous records.

The role involves operating plasmapheresis equipment, monitoring donor safety, and supporting quality assurance initiatives across the center.