Plasma Center Technician – Donor Safety & Collection

Octapharma Plasma; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Formal training

Outstanding plans for medical, dental,

Vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma in Tampa, FL is seeking a Donor Center Technician I to support donor eligibility, plasma collection, and product processing, while ensuring compliance with FDA SOPs and safety standards. The role emphasizes customer service, accurate recordkeeping, equipment set-up, and adherence to quality control measures to protect donor and product integrity.

This position requires attention to detail, ability to work flexible hours including weekends, and the ability to travel up to 20% if

Qualifications

• Basic computer knowledge and skills.
• Ability to speak, read, write (legibly and accurately), and understand English.
• Bilingual in Spanish preferred (location specific).
• Strong customer service, organizational, and communication skills.

Responsibilities

• Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Skills

Customer service

Communication

English proficiency

Attention to detail

Education

High school diploma or equivalent (GED)

Job description

Octapharma Plasma in Tampa, FL is seeking a Donor Center Technician I to support donor eligibility, plasma collection, and product processing, while ensuring compliance with FDA SOPs and safety standards. The role emphasizes customer service, accurate recordkeeping, equipment set-up, and adherence to quality control measures to protect donor and product integrity.

This position requires attention to detail, ability to work flexible hours including weekends, and the ability to travel up to 20% if