Plasma Center Technician - Donor Care & Safety

Octapharma Plasma, Inc.; Bridgeview (IL); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Formal training

Health insurance

HSA

FSA

Tuition Reimbursement

401k plan

Paid time off

Job summary

Octapharma Plasma, Inc. is seeking a donor center associate to determine donor eligibility, collect plasma, and process products while ensuring compliance with SOPs and regulatory requirements.

The role emphasizes strong customer service, donor safety, accurate recordkeeping, and adherence to safety protocols in a fast-paced environment. Training is provided, and the position requires day and evening shifts.

Qualifications

• High school diploma or GED is required.
• Three months’ clerical or customer service experience preferred.
• Ability to read and follow regulations and SOPs.

Responsibilities

• Ensure compliance with state, federal, and industry regulations (FDA SOPs, OSHA, CLIA, GMP).
• Maintain high levels of customer service and donor confidentiality.
• Monitor donor conditions and perform eligibility assessments.
• Operate plasmapheresis equipment and respond to alarms.

Skills

Basic computer knowledge

English fluency

Customer service

Regulatory awareness

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. is seeking a donor center associate to determine donor eligibility, collect plasma, and process products while ensuring compliance with SOPs and regulatory requirements.

The role emphasizes strong customer service, donor safety, accurate recordkeeping, and adherence to safety protocols in a fast-paced environment. Training is provided, and the position requires day and evening shifts.