Plasma Center Operations Lead (Senior Supervisor)

Jobtailor; Laredo (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Jobtailor in Texas seeks a Plasma Center Supervisor to lead operations in the Center Manager's absence. You will oversee donor operations, supervise staff, coordinate staffing, and drive throughput and quality in a high-volume plasma center.

The role requires phlebotomy and donor processing certifications, strong regulatory knowledge (FDA SOPs, OSHA, CLIA, CGMP), and a focus on safety, training, and documentation.

Qualifications

• Phlebotomy, donor processing, and plasma processing duties.
• Thorough knowledge of SOPs and regulatory protocols.
• Ability to follow high-volume, regulated medical procedures.
• Experience with training and coaching staff.
• Proficiency in inventory management and documentation.

Responsibilities

• Serve as acting leader in Center Manager's absence when assigned.
• Perform all tasks within the plasma center, including production duties and donor-flow supervision.
• Oversee donor operations and supervise Operations Supervisors and center staff.
• Coordinate staffing, task assignments, break schedules, and team coaching.
• Create employee schedules to accommodate donor cycles.
• Monitor inventory levels and submit vendor orders.
• Inform Center Manager of irregularities and provide corrective actions.
• Execute daily plans to achieve donor throughput, quality, and productivity targets.
• Partner with Center Manager and Quality team to resolve deviations.
• Monitor donor flow and address delays or service issues.
• Maintain compliance with FDA SOPs, OSHA, CLIA, CGMP, and company procedures.
• Supervise donor selection, plasma collection, and manufacturing records.
• Attend required training sessions and staff meetings.
• Ensure accurate documentation and timely reporting.
• Help maintain facility cleanliness and equipment condition.
• Assist with control of center donor funds.
• Participate in onboarding, training, and cross-training staff.
• Maintain communication with other service areas.
• Promote safety, teamwork, and accountability.
• Report unsafe situations or conditions.
• May be trained to repair plasma center equipment.
• Assist the Center Manager with tasks supporting company objectives.

Skills

Phlebotomy

Donor Processing

Plasma Processing

SOP Understanding

Inventory Management

Operational Planning

Documentation Accuracy

Quality Control

Equipment Maintenance

Staff Training

Education

Phlebotomist Certification

Donor Center Technician Certification

Plasma Processor Certification

Designated Trainer Certification

CPR Certification

Job description

Jobtailor in Texas seeks a Plasma Center Supervisor to lead operations in the Center Manager's absence. You will oversee donor operations, supervise staff, coordinate staffing, and drive throughput and quality in a high-volume plasma center.

The role requires phlebotomy and donor processing certifications, strong regulatory knowledge (FDA SOPs, OSHA, CLIA, CGMP), and a focus on safety, training, and documentation.