Plasma Center Operations Lead

Jobtailor; Roanoke (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

Jobtailor in Roanoke, VA is seeking an experienced Plasma Center Supervisor to act as leader in the absence of the Center Manager and oversee donor operations on assigned shifts.

You will supervise staff, coordinate scheduling, ensure SOP adherence, and drive donor throughput while maintaining safety and quality in a highly regulated medical environment. This role requires certifications in phlebotomy and donor center operations.

Qualifications

• High school diploma or GED required.
• Certified as Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer.
• CPR Certification required.
• Typically requires 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties.
• Demonstrated proficiency handling difficult situations.

Responsibilities

• Serve as acting leader in the absence of the Center Manager when assigned
• Perform any or all tasks within the plasma center, including production employee duties and donor-flow supervision
• Oversee donor operations and supervise Operations Supervisors and donor center staff during assigned shifts
• Coordinate staffing, task assignments, break schedules, and coaching
• Create employee schedules to accommodate donor cycles
• Determine and adjust inventory levels for goods and supplies
• Compile and submit vendor orders
• Keep the Center Manager informed of irregularities and provide action plans to correct deficiencies
• Execute daily operational plans to achieve donor throughput, quality, and productivity targets
• Partner with the Center Manager and Quality team to resolve deviations and operational concerns in real time
• Monitor donor flow and address delays or service issues
• Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
• Supervise donor selection, plasma collection, and manufacturing records
• Attend required training sessions and staff meetings
• Ensure accurate and thorough documentation
• Maintain facility cleanliness and equipment condition under Center Manager guidance
• Submit timely and accurate reports
• Assist with control of center donor funds
• Participate in onboarding, training, and cross-training staff
• Maintain communication with other service areas for accurate documentation and quality
• Promote safety, teamwork, and accountability
• Report unsafe situations or conditions
• May be trained to repair plasma center equipment
• Assist the Center Manager with tasks supporting company objectives

Skills

Phlebotomy

Donor Processing

Plasma Processing

Team Leadership

Education

High school diploma or GED

Tools

Documentation Software

Job description

Jobtailor in Roanoke, VA is seeking an experienced Plasma Center Supervisor to act as leader in the absence of the Center Manager and oversee donor operations on assigned shifts.

You will supervise staff, coordinate scheduling, ensure SOP adherence, and drive donor throughput while maintaining safety and quality in a highly regulated medical environment. This role requires certifications in phlebotomy and donor center operations.