Plant IT Service Desk Lead (On‑Site)

Re:Car, Inc; Warsaw (IN); On-site; USD 62,871 - 94,306; Full time

Job summary

Re:Car, Inc in Warsaw, Indiana is hiring for an IT Support Lead responsible for plant IT operations. This role involves troubleshooting hardware and software issues, mentoring a desktop team, and maintaining IT asset inventory.

Candidates should have over 5 years of experience in IT support with strong leadership skills. The position offers a salary range of $62,871 - $94,306 annually, along with a critical on-site presence requirement.

Qualifications

• 5+ years of IT support experience, including at least 3+ years in a lead or supervisory capacity.
• Proven ability to manage a team while remaining hands-on.
• Experience with IT service management platforms.

Responsibilities

• Serve as the primary escalation point for plant IT issues.
• Supervise and mentor a team of Desktop technicians.
• Maintain the IT asset inventory at the Warsaw plant.

Skills

IT support experience

Windows 11 troubleshooting

Microsoft 365

Endpoint management

Networking fundamentals

Communication skills

Tools

Jira Service Management

Microsoft Intune

Job description

Re:Car, Inc in Warsaw, Indiana is hiring for an IT Support Lead responsible for plant IT operations. This role involves troubleshooting hardware and software issues, mentoring a desktop team, and maintaining IT asset inventory.

Candidates should have over 5 years of experience in IT support with strong leadership skills. The position offers a salary range of $62,871 - $94,306 annually, along with a critical on-site presence requirement.