Engineering Team Lead - Remote & Onsite Tech Leader

SWK Technologies, Inc.; Nappanee (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

A technology services company is seeking an Engineering Leader in Nappanee, Indiana, to manage client relationships and oversee a team of technicians. The ideal candidate will possess strong technical skills in Windows operating systems and network management. Responsibilities include installing and maintaining IT infrastructure, and excellent communication skills are essential. This position offers an opportunity to grow within a supportive and professional environment alongside talented peers.

Qualifications

• At least 3 years of experience in the IT service industry.
• Experience troubleshooting Microsoft Windows Desktop Operating Systems.
• Basic System Administrator skills required.

Responsibilities

• Manage relationships with clients onsite and remotely.
• Install or maintain desktops, servers, and network environments.
• Lead a team of Tier 1 and 2 level technicians.

Skills

Supervisory skills

Customer service skills

Communication skills

Troubleshooting

Networking skills

Scripting skills (PowerShell)

Education

High school degree

Tools

Microsoft Windows 7

Microsoft Windows 8

Microsoft Windows Server 2019

Microsoft Windows Server 2022

RMM tools (Halo PSA)

Job description

A technology services company is seeking an Engineering Leader in Nappanee, Indiana, to manage client relationships and oversee a team of technicians. The ideal candidate will possess strong technical skills in Windows operating systems and network management. Responsibilities include installing and maintaining IT infrastructure, and excellent communication skills are essential. This position offers an opportunity to grow within a supportive and professional environment alongside talented peers.