Planning & Development Office Support Specialist

City of Branson; Branson (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

The City of Branson is seeking an organized and customer service oriented Office Assistant III to support the Planning and Development Department. This in-office role handles frontline public interactions, document management, and scheduling.

The position requires a high school diploma or GED, 2 years public-facing office experience, 3 years clerical work, and proficiency in Microsoft Word and Excel. Monday–Friday, onsite at City Hall in Branson, MO.

Qualifications

• Two (2) years of working with the public in a professional office setting.
• Three (3) years experience in clerical work.
• Two (2) years of experience working within a Planning, Construction, or Development field is preferred.
• A high school diploma or GED equivalent.
• Proficient in Microsoft Office Suite, to include Word and Excel.

Responsibilities

• Customer Service: Serves as one of the first lines of contact for the Planning and Development Department both in-person and over the phone interactions with the public.
• Document Management: Reviews, tracks, processes, and communicates with applicants for Planning/Building/Code information.
• Computer Software Management: Assist customers with Citizenserve (the software used for tracking projects).
• Scheduling: Schedule inspections and department meetings.

Skills

Customer Service

Organized

Clear Communicator

Scheduling

Education

High School Diploma or GED

Tools

Word

Excel

Job description

The City of Branson is seeking an organized and customer service oriented Office Assistant III to support the Planning and Development Department. This in-office role handles frontline public interactions, document management, and scheduling.

The position requires a high school diploma or GED, 2 years public-facing office experience, 3 years clerical work, and proficiency in Microsoft Word and Excel. Monday–Friday, onsite at City Hall in Branson, MO.