Office Assistant III - Planning & Developement

City of Branson; Missouri; On-site; USD 32,000 - 42,000; Full time

Job summary

City of Branson is seeking an organized Office Assistant III to support our Planning and Development Department. You will be the first point of contact for the public, handle inquiries, and maintain accurate records.

Responsibilities include managing documents, guiding applicants through Planning/Building information, assisting with Citizenserve, and scheduling inspections and meetings. The role requires strong communication and computer skills in a fast-paced municipal office.

Qualifications

• Two years of public-facing office experience.
• Three years of clerical work experience.
• Two years in Planning/Construction/Development preferred.
• High school diploma or GED.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Serve as first point of contact for the Planning and Development Department in person and over the phone.
• Review, track, process, and communicate with applicants for Planning/Building/Code information.
• Assist customers with Citizenserve (the software used for tracking projects).
• Schedule inspections and department meetings.

Skills

Customer service

Organizational skills

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Office Suite

Job description

The City of Branson is looking for an organized and customer service oriented Office Assistant III to support our Planning and Development Department.

Required Experience:

• Two (2) years of working with the public in a professional office setting.
• Three (3) years experience in clerical work.
• Two (2) years of experience working within a Planning, Construction, or Development field is preferred.
• A high school diploma or GED equivalent.
• Proficient in Microsoft Office Suite, to includeWord and Excel.

What You'll Do:

• Customer Service:Serves as one of the first lines of contact for the Planning and Development Department both in-person and over the phone interactions with the public.
• Document Management:Reviews, tracks, processes, and communicates with applicants for Planning/Building/Code information.
• Computer Software Management:Assist customers with Citizenserve (the software used for tracking projects).
• Scheduling: Schedule inspections and department meetings.

Who We Need:

• Someone who is Organized: Detail-oriented and able to manage tasks effectively.
• A Clear Communicator: Articulate and efficient in relaying information.
• Computer Savvy: Understands how to utilize computer software and can help others with it.