Customer-Focused Planning & Development Office Assistant

City of Branson; Missouri; On-site; USD 32,000 - 42,000; Full time

Job summary

City of Branson is seeking an organized Office Assistant III to support our Planning and Development Department. You will be the first point of contact for the public, handle inquiries, and maintain accurate records.

Responsibilities include managing documents, guiding applicants through Planning/Building information, assisting with Citizenserve, and scheduling inspections and meetings. The role requires strong communication and computer skills in a fast-paced municipal office.

Qualifications

• Two years of public-facing office experience.
• Three years of clerical work experience.
• Two years in Planning/Construction/Development preferred.
• High school diploma or GED.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Serve as first point of contact for the Planning and Development Department in person and over the phone.
• Review, track, process, and communicate with applicants for Planning/Building/Code information.
• Assist customers with Citizenserve (the software used for tracking projects).
• Schedule inspections and department meetings.

Skills

Customer service

Organizational skills

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Office Suite

Job description

City of Branson is seeking an organized Office Assistant III to support our Planning and Development Department. You will be the first point of contact for the public, handle inquiries, and maintain accurate records.

Responsibilities include managing documents, guiding applicants through Planning/Building information, assisting with Citizenserve, and scheduling inspections and meetings. The role requires strong communication and computer skills in a fast-paced municipal office.