Office Assistant III - Planning and Development

City of Branson; Branson (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

The City of Branson is seeking an organized and customer service oriented Office Assistant III to support the Planning and Development Department. This in-office role handles frontline public interactions, document management, and scheduling.

The position requires a high school diploma or GED, 2 years public-facing office experience, 3 years clerical work, and proficiency in Microsoft Word and Excel. Monday–Friday, onsite at City Hall in Branson, MO.

Qualifications

• Two (2) years of working with the public in a professional office setting.
• Three (3) years experience in clerical work.
• Two (2) years of experience working within a Planning, Construction, or Development field is preferred.
• A high school diploma or GED equivalent.
• Proficient in Microsoft Office Suite, to include Word and Excel.

Responsibilities

• Customer Service: Serves as one of the first lines of contact for the Planning and Development Department both in-person and over the phone interactions with the public.
• Document Management: Reviews, tracks, processes, and communicates with applicants for Planning/Building/Code information.
• Computer Software Management: Assist customers with Citizenserve (the software used for tracking projects).
• Scheduling: Schedule inspections and department meetings.

Skills

Customer Service

Organized

Clear Communicator

Scheduling

Education

High School Diploma or GED

Tools

Word

Excel

Job description

The City of Bransonis looking for an organized and customer service oriented Office Assistant III to support our Planning and Development Department.

Required Experience:

• Two (2) years of working with the public in a professional office setting.


• Three (3) years experience in clerical work.


• Two (2) years of experience working within a Planning, Construction, or Development field is preferred.


• A high school diploma or GED equivalent.


• Proficient in Microsoft Office Suite, to includeWord and Excel.

What You'll Do:

• Customer Service: Serves as one of the first lines of contact for the Planning and Development Department both in-person and over the phone interactions with the public.


• Document Management: Reviews, tracks, processes, and communicates with applicants for Planning/Building/Code information.


• Computer Software Management: Assist customers with Citizenserve (the software used for tracking projects).


• Scheduling: Schedule inspections and department meetings.

Who We Need:

• Someone who is Organized: Detail-oriented and able to manage tasks effectively.


• A Clear Communicator: Articulate and efficient in relaying information.


• Computer Savvy: Understands how to utilize computer software and can help others with it.

What's In It For You:

• Impactful Work: Your role helps newand existing businesses invest in our community.


• Strong Support System: Join a team that values and supports each other.


• Career Growth: Opportunities for training and advancement.


• Strong Benefit/Retirement Package: Click on the benefits statement below.

COMPENSATION & BENEFITS:

The starting hourly wage is $18.54 per hour and will increase to $19.28 per hour after 6 months of successful probation.

WORK HOURS:

Monday through Friday, 8:00 am to 4:30pm

WORK LOCATION:

City of Branson, Missouri; City Hall. This is an in office position requiring work to be performed onsite.

EEO

The City of Branson provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity and gender expression), national origin, ancestry, political affiliation, sexual orientation, marital status, age, disability, genetics, veteran status, membership in an employee organization, retaliation, parental status, military service, or any other characteristic protected by law. In addition to federal law requirements, the City of Branson complies with applicable state and local laws governing nondiscrimination in employment. The City of Branson will provide reasonable accommodations for qualified individuals with disabilities. All individuals hired will be required to provide documentation to establish identity and employment authorization as a condition of employment. The City of Branson is a tobacco-free workplace.