Community Office Assistant - Resident Services

Open Management; Springfield (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Company‑Paid Holidays

Insurance: Medical, Dental, Vision

401(k) Retirement Plan

Job summary

Open Management is seeking an Office Assistant for our Springfield, MO community. This full‑time, on‑site role supports the Property Managers with day‑to‑day administrative tasks and resident‑facing needs, acting as a first point of contact for residents and visitors.

The ideal candidate is friendly, professional, organized, and able to manage multiple priorities, with strong customer service skills. Prior property management experience is helpful but not required; training is available.

Qualifications

• Excellent customer service and communication skills.
• Strong organization and attention to detail.
• Ability to manage multiple tasks in a busy office environment.
• Comfortable using computers and learning new software.

Responsibilities

• Answer incoming phone calls and assist residents, prospective residents, vendors, and other callers.
• Serve as a welcoming first point of contact for residents and visitors.
• Assist residents with general questions about leases, accounts, and policies.
• Support the Property Manager with day‑to‑day administrative tasks and community operations.
• Maintain resident paperwork, applications, leases, notices, and records.
• Coordinate move‑ins/move‑outs and ensure documentation is complete.
• Enter information and complete administrative tasks in company systems.

Skills

Customer service

Communication

Organization

Multitasking

Professionalism

Job description

Open Management is seeking an Office Assistant for our Springfield, MO community. This full‑time, on‑site role supports the Property Managers with day‑to‑day administrative tasks and resident‑facing needs, acting as a first point of contact for residents and visitors.

The ideal candidate is friendly, professional, organized, and able to manage multiple priorities, with strong customer service skills. Prior property management experience is helpful but not required; training is available.