Planning and Scheduling Analyst

Norta; New Orleans (LA); On-site; USD 67,000 - 75,000; Full time

Job summary

New Orleans Regional Transit Authority seeks a Planning & Scheduling Analyst to design and deliver effective transit schedules across the region. You will compile and analyze operational and ridership data to improve efficiency, reliability, and equity in service, and may lead cross-departmental projects.

The role supports Title VI analysis and community engagement, and may serve as project manager for planning efforts, coordinating with IT and field staff to ensure accurate data and timely

Qualifications

• Bachelor’s degree required with 3 years’ experience in transit, transportation, community development, urban planning, or related field.
• Master’s degree preferred with related experience (7+ years) in transit or planning.
• Experience with public transit agency or service planning and scheduling strongly preferred.
• Combination of education and related experience may be considered in lieu of education requirements.

Responsibilities

• Analyze scheduling parameters: passenger loads, reliability, running times, ridership.
• Review and adjust schedules to maintain effective and efficient service.
• Develop service pick, rostering, headways, and related materials.
• Conduct field studies and engage stakeholders to inform service changes.
• Collaborate with IT to ensure data flow between scheduling system, CAD/AVL, and ITS platforms.
• Perform data-driven research to support new service or changes.
• Serve as Project Manager for assigned studies.

Education

Bachelor’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, Logistics, engineering, or a directly related field from an accredited college or university

Master’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, logistics, engineering, or a directly related field from an accredited college or university

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Planning and Scheduling Analyst

Full Time Professional New Orleans, LA, US

Salary Range: $66,500.00 To $75,000.00 Annually

Starting salary RANGE: $66,500.00 - $75,000.00 ANNUALLY (This role may be filled at the Senior level, based on qualifications)

POSITION STATUS: Full-Time

FLSA CLASSIFICATION: EXEMPT

The Planning & Scheduling Analyst plays a key role in designing and delivering effective, realistic transit service for the New Orleans Regional Transit Authority. The successful candidate will be responsible for developing bus and streetcar schedules and for compiling and analyzing a wide range of operational and ridership data to improve the efficiency, reliability, and equity of transit service across the region. The position supports Title VI analysis and community engagement to advance service planning initiatives and ensure mobility needs are met throughout the service area. The Planning & Scheduling Analyst may also serve as project manager for service planning efforts and contribute to cross-departmental projects through data analysis, technical review, and coordination.

REPORTS TO

Senior Manager of Planning & Scheduling

TITLES OF POSITIONS REPORTING DIRECTLY TO THIS JOB

NONE

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Schedule DEVELOPMENT

• Analyze operational parameters relevant to scheduling and service development: passenger loads, service reliability, running times, ridership, etc.
• Review, evaluate, and make schedule changes to ensure service and schedules are effective and efficient.
• Assist in the development of all aspects of the Service Pick (route and trip building, run-cutting, rostering, etc.) and related materials (headway sheets, driver paddles, service budgets, public timetables, etc.).
• Conduct field studies of existing or proposed transit services, including interacting with the public, operators, and other stakeholders.
• Collaborate with IT to help troubleshoot the flow of schedule data between the agency's scheduling system, CAD/AVL system, and other ITS platforms used both internally and by the public
• Conduct research and data collection to support recommendations for new service, service modifications, and service discontinuations.
• Assist in the development of the agency Short Term Service Plan

Operations integration and support

• Interact with operators, supervisors, and managers to evaluate existing or proposed transit services.
• Assist with development of materials to communicate and implement transit service.
• Perform auxiliary scheduling tasks to ensure all operational data exported to internal and external stakeholders is accurate and timely.
• Provide staff support and coordinate on various projects with other divisions.

Research, program support, and PROJECT MANAGEMENT

• Assist with data collection and processing for the National Transit Database (NTD) report, including data review to ensure accuracy and timeliness of data input.
• Assist agency efforts to maintain Title VI compliance and prepare Title VI reports
• Present findings and recommendations to staff and/or outside agencies.
• Contribute to research and analysis into alternative and innovative transit solutions (e.g., EVs, Microtransit, etc.)
• Serve as Project Manager for assigned projects and studies.

MINIMUM QUALIFICATIONS

Bachelor’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, Logistics, engineering, or a directly related field from an accredited college or university. 3 years’ experience in transit, transportation, community development, urban planning, or a related field.

PREFERRED QUALIFICATIONS

Master’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, logistics, engineering, or a directly related field from an accredited college or university and % years’ experience in transit, transportation, community development, urban planning, or a related field.

Experience working for a public transit agency or a firm directly engaged in service planning and scheduling work is strongly preferred.

A combination of education and related experience may be considered in lieu of education requirements (7 years or more of applicable experience in the aforementioned fields).

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

Must be able to remain stationary 60% of the time, constantly operate a computer, and other office productivity machinery such as a copy machine, computer, printer, etc. Occasionally move boxes weighing 15 pounds throughout the office. Must be able to communicate information so that others will understand.

The RTA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.