Planning and Scheduling Analyst

Socket.dev; New Orleans (LA); On-site; USD 57,000 - 65,000; Full time

Job summary

The New Orleans Regional Transit Authority seeks a Planning & Scheduling Analyst to design and deliver transit service, develop bus and streetcar schedules, and analyze operational data to improve efficiency, reliability, and equity across the region.

You will support Title VI analysis, engage with communities, and may serve as project manager for service planning efforts, collaborating with multiple departments to advance initiatives.

Qualifications

• Bachelor’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, logistics, engineering or a directly related field.
• 3 years’ experience in transit, transportation, community development, urban planning, or a related field.
• Master’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, logistics, engineering, or a directly related field.
• A combination of education and related experience may be considered in lieu of education requirements (7 years or more of applicable experience).

Responsibilities

• Analyze operational parameters for scheduling and service development (passenger loads, reliability, running times, ridership).
• Review, evaluate, and implement schedule changes for effectiveness and efficiency.
• Develop service planning materials (route and trip building, headways, budgets, timetables).
• Conduct field studies interacting with the public, operators, and stakeholders.
• Collaborate with IT to troubleshoot data flow between scheduling and CAD/AVL systems.

Education

Bachelor’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, logistics, engineering or a directly related field

Master’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, logistics, engineering, or a directly related field

Job description

NEW ORLEANS REGIONAL TRANSIT AUTHORITY

POSITION ADVERTISEMENT- ULU- Represented Opportunity

The Regional Transit Authority gets people moving around New Orleans. Our transit services provide mobility to residents of the city as well as tourists, providing incredible views and comfortable rides through historical neighborhoods and countless attractions. RTA’s system includes 4 streetcar lines, 30 bus routes, 2 ferry routes, and paratransit services. Our passengers take more than 19 million rides every year! Come join us and be a part of how New Orleans rolls!

JOB Title: pLANNING & sCHEDULING aNALYST

POSITION STATUS: Full-Time

FLSA CLASSIFICATION: EXEMPT

Starting salary RANGE: $57,210- $65, 000 ANNUALLY (This role may be filled at the Senior level, based on qualifications)

JOB SUMMARY

The Planning & Scheduling Analyst plays a key role in designing and delivering effective, realistic transit service for the New Orleans Regional Transit Authority. The successful candidate will be responsible for developing bus and streetcar schedules and for compiling and analyzing a wide range of operational and ridership data to improve the efficiency, reliability, and equity of transit service across the region. The position supports Title VI analysis and community engagement to advance service planning initiatives and ensure mobility needs are met throughout the service area. The Planning & Scheduling Analyst may also serve as project manager for service planning efforts and contribute to cross-departmental projects through data analysis, technical review, and coordination.

REPORTS TO

Senior Manager of Planning & Scheduling

TITLES OF POSITIONS REPORTING DIRECTLY TO THIS JOB

NONE

essential FUNCTIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Schedule DEVELOPMENT

• Analyze operational parameters relevant to scheduling and service development: passenger loads, service reliability, running times, ridership, etc.
• Review, evaluate, and make schedule changes to ensure service and schedules are effective and efficient.
• Assist in the development of all aspects of the Service Pick (route and trip building, run-cutting, rostering, etc.) and related materials (headway sheets, driver paddles, service budgets, public timetables, etc.).
• Conduct field studies of existing or proposed transit services, including interacting with the public, operators, and other stakeholders.
• Collaborate with IT to help troubleshoot the flow of schedule data between the agency's scheduling system, CAD/AVL system, and other ITS platforms used both internally and by the public
• Conduct research and data collection to support recommendations for new service, service modifications, and service discontinuations.
• Assist in the development of the agency Short Term Service Plan

Operations integration and support

• Interact with operators, supervisors, and managers to evaluate existing or proposed transit services.
• Assist with development of materials to communicate and implement transit service.
• Perform auxiliary scheduling tasks to ensure all operational data exported to internal and external stakeholders is accurate and timely.
• Provide staff support and coordinate on various projects with other divisions.

Research, program support, and PROJECT MANAGEMENT

• Assist with data collection and processing for the National Transit Database (NTD) report, including data review to ensure accuracy and timeliness of data input.
• Assist agency efforts to maintain Title VI compliance and prepare Title VI reports
• Present findings and recommendations to staff and/or outside agencies.
• Contribute to research and analysis into alternative and innovative transit solutions (e.g., EVs, Microtransit, etc.)
• Serve as Project Manager for assigned projects and studies.

MINIMUM QUALIFICATIONS

Bachelor’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, Logistics, engineering or a directly related field from an accredited college or university. 3 years’ experience in transit, transportation, community development, urban planning, or a related field.

PREFERRED QUALIFICATIONS

Master’s degree in urban planning, transportation or transit planning, public administration or policy, information systems, logistics, engineering, or a directly related field from an accredited college or university and % years’ experience in transit, transportation, community development, urban planning, or a related field.

Experience working for a public transit agency or a firm directly engaged in service planning and scheduling work is strongly preferred.

A combination of education and related experience may be considered in lieu of education requirements (7 years or more of applicable experience in the aforementioned fields).

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

Must be able to remain stationary 60% of the time, constantly operate a computer, and other office productivity machinery such as a copy machine, computer, printer, etc. Occasionally move boxes weighing 15 pounds throughout the office. Must be able to communicate information so that others will understand.

The RTA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.