Pizza Shop Shift Leader: Drive Quality & Service

papajohns; Rock Hill (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Papa John's is seeking a Shift Leader in Rock Hill, SC responsible for supervising shifts and ensuring high quality products and customer service. You will oversee operations, adhere to company policies, and drive restaurant profitability while maintaining compliance with laws and safety standards.

You will manage shift coverage, provide feedback, control costs, and use our systems to monitor inventory and performance.

Qualifications

• Experience supervising restaurant shifts.
• Ability to manage cash and registers.
• Strong customer service mindset.
• Lead a team to meet targets.
• Follow company policies and safety standards.

Responsibilities

• Supervise daily shifts and station coverage.
• Maintain product quality and customer service.
• Execute cash handling and inventory tasks.
• Ensure compliance with policies and laws.
• Lead team toward profitability goals.

Skills

Shift leadership

Customer service

Teamwork

Cash handling

Food safety

Tools

FOCUS System

Job description

Papa John's is seeking a Shift Leader in Rock Hill, SC responsible for supervising shifts and ensuring high quality products and customer service. You will oversee operations, adhere to company policies, and drive restaurant profitability while maintaining compliance with laws and safety standards.

You will manage shift coverage, provide feedback, control costs, and use our systems to monitor inventory and performance.