Pizza Shop Customer Service Pro

SmartRecruiters, Inc.; Champaign (IL); On-site; USD 31,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. in Champaign, IL is seeking a Customer Service Representative to greet customers, take orders in person or by phone, and process cash/credit transactions. You will prepare food items, maintain a clean workspace, and work closely with the team to ensure accurate orders and prompt service.

The role requires friendly communication, basic math skills for cash handling, and familiarity with POS systems. Weekend availability and adaptability are valued in a fast-paced environment.

Qualifications

• Excellent customer service skills with a friendly and approachable demeanor.
• Strong verbal and written communication abilities.
• Basic math skills for handling cash transactions.
• Proficiency in using point-of-sale (POS) systems.
• Knowledge of food safety and hygiene practices.
• Physical capability to lift up to 25 lbs and stand for extended periods.

Responsibilities

• Greet customers warmly and take accurate orders in person or by phone.
• Process cash and credit card transactions with precision.
• Prepare and assemble food items, including pizzas.
• Maintain a clean, organized, and safe work environment.
• Collaborate with team members to ensure smooth operations.
• Address customer inquiries and resolve issues promptly and professionally.
• Assist with cleaning tasks throughout the shift.
• Adhere to food safety standards and company policies.
• Adapt to changing needs and priorities in a fast-paced setting.

Skills

Customer service

Communication

Cash handling

POS systems

Food safety knowledge

Team player

Attention to detail

Adaptability

Physical stamina

Education

High school diploma or equivalent (preferred)

Tools

POS systems

Job description

SmartRecruiters, Inc. in Champaign, IL is seeking a Customer Service Representative to greet customers, take orders in person or by phone, and process cash/credit transactions. You will prepare food items, maintain a clean workspace, and work closely with the team to ensure accurate orders and prompt service.

The role requires friendly communication, basic math skills for cash handling, and familiarity with POS systems. Weekend availability and adaptability are valued in a fast-paced environment.