Pizza Shop Customer Service Specialist

SmartRecruiters, Inc.; Danville (IL); On-site; USD 32,000 - 37,000; Full time

Job summary

SmartRecruiters, Inc. in Danville, IL is seeking a Customer Service Representative to provide exceptional service to customers and support daily restaurant operations. You will take orders, handle payments, and help maintain a clean work area.

Ideal candidates possess strong communication skills and a customer-first mindset, with the ability to multitask in a fast-paced setting and lift up to 25 lbs. Weekend and varied shifts may be required.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a friendly attitude.
• Ability to multitask in a fast-paced environment.
• Basic computer skills for order entry and processing.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare pizzas according to company standards and recipes.
• Process cash and credit card transactions efficiently.
• Maintain a clean and organized work environment.
• Assist with various cleaning tasks as needed.
• Handle and lift items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations during busy periods.
• Address customer inquiries, concerns, and special requests promptly and professionally.

Skills

Excellent communication

Customer service oriented

Multitasking

Basic computer skills

Job description

SmartRecruiters, Inc. in Danville, IL is seeking a Customer Service Representative to provide exceptional service to customers and support daily restaurant operations. You will take orders, handle payments, and help maintain a clean work area.

Ideal candidates possess strong communication skills and a customer-first mindset, with the ability to multitask in a fast-paced setting and lift up to 25 lbs. Weekend and varied shifts may be required.