Guest Service & Pizza Prep Pro

SmartRecruiters, Inc.; Normal (IL); On-site; USD 29,000 - 37,000; Full time

Job summary

SmartRecruiters, Inc. seeks a friendly Customer Service Representative for our Normal, IL location. You will greet customers, take orders in person and by phone, and help with fulfilling pizza orders while providing excellent service.

Responsibilities include processing transactions, maintaining a clean workspace, collaborating with the team during busy periods, and upholding food safety standards. Prior customer service experience is preferred but not required.

Qualifications

• Excellent customer service skills with a friendly attitude.
• Strong verbal and written communication.
• Basic math skills for cash handling.
• Ability to multitask and prioritize.
• Physical stamina to stand and lift up to 25 lbs.
• Flexibility to work weekends and holidays.
• Team-oriented mindset.
• High school diploma or equivalent (preferred).

Responsibilities

• Greet customers warmly and assist them with orders and inquiries.
• Take phone and in-person orders accurately and efficiently.
• Process cash and card transactions with precision.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Address customer concerns and resolve issues professionally.

Skills

Customer service

Communication

Cash handling

Multitasking

Stamina

Flexibility

Teamwork

Education

High school diploma or equivalent

Job description

SmartRecruiters, Inc. seeks a friendly Customer Service Representative for our Normal, IL location. You will greet customers, take orders in person and by phone, and help with fulfilling pizza orders while providing excellent service.

Responsibilities include processing transactions, maintaining a clean workspace, collaborating with the team during busy periods, and upholding food safety standards. Prior customer service experience is preferred but not required.