Pizza Shop Customer Service Pro

SmartRecruiters, Inc.; Urbana (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Join our team as a Customer Service Representative at Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.

Responsibilities include answering phone calls and taking orders, preparing pizzas according to company standards, processing cash and card transactions, and delivering outstanding service while maintaining food safety.

Qualifications

• Excellent customer service skills and a friendly attitude.
• Strong verbal and written communication abilities.
• Basic computer skills and ability to learn new systems quickly.
• Proven multitasking skills and attention to detail.
• Flexibility to work weekends, holidays, and varied shifts.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Cash handling experience preferred.
• Food preparation knowledge or willingness to learn.
• Ability to follow directions and adhere to policies.
• High school diploma or equivalent preferred.
• Previous experience in food service or customer-facing role is a plus.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and card transactions, ensuring accurate handling of money.
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with various tasks as needed, including cleaning and restocking supplies.
• Lift and move items weighing up to 25 lbs as required.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexible weekends

Cash handling

Food service knowledge

Education

High school diploma or equivalent

Tools

POS systems

Job description

Join our team as a Customer Service Representative at Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.

Responsibilities include answering phone calls and taking orders, preparing pizzas according to company standards, processing cash and card transactions, and delivering outstanding service while maintaining food safety.