Customer Service Pro for Fast-Paced Pizza Shop

SmartRecruiters, Inc.; Springfield (IL); On-site; USD 30,000 - 38,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a friendly Customer Service Representative for our Springfield location at 544 W Jefferson St to handle orders, answer calls, and support daily pizza restaurant operations. You will ensure accurate order taking, cash handling, and delivering exceptional service in a fast-paced setting.

The ideal candidate will have strong communication skills, reliability, and teamwork. Food handling training is provided; weekend/holiday shifts may be required; physical ability

Qualifications

• Excellent customer service skills with a friendly and positive attitude.
• Strong communication abilities, both verbal and written.
• Proficiency in taking phone orders and handling customer inquiries.
• Basic math skills for processing transactions and handling cash.
• Ability to multitask and work efficiently in a fast-paced environment.
• Physical capability to lift up to 25 lbs and stand for extended periods.

Responsibilities

• Answer incoming phone calls professionally and take customer orders accurately.
• Prepare high-quality pizzas and other menu items according to company standards.
• Process cash and card transactions efficiently.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth restaurant operations.
• Handle multiple tasks simultaneously during busy periods.
• Assist with additional duties as assigned by management.

Skills

Customer service

Communication

Cash handling

Multitasking

Team player

Attention to detail

Time management

Stress management

Flexibility

Job description

SmartRecruiters, Inc. is seeking a friendly Customer Service Representative for our Springfield location at 544 W Jefferson St to handle orders, answer calls, and support daily pizza restaurant operations. You will ensure accurate order taking, cash handling, and delivering exceptional service in a fast-paced setting.

The ideal candidate will have strong communication skills, reliability, and teamwork. Food handling training is provided; weekend/holiday shifts may be required; physical ability