Pizza Shop Customer Service Pro (Full-Time)

Domino's Pizza; Champaign (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A well-known pizza restaurant in Champaign is seeking a friendly Customer Service Representative to join their team. This role involves greeting customers, taking orders, processing transactions, and ensuring food safety standards. Candidates should possess excellent customer service skills and the ability to multitask in a fast-paced setting. A high school diploma is preferred. This position offers the opportunity to be a vital part of a busy restaurant team, contributing to customer satisfaction and overall success.

Qualifications

• Friendly and positive attitude is essential.
• Verbal and written communication skills are crucial.
• Basic math skills for cash transactions are required.
• Ability to work in a fast-paced environment is necessary.
• Stamina for standing long periods and lifting up to 25 lbs is needed.

Responsibilities

• Greet customers and take food orders accurately.
• Process cash and credit card transactions.
• Prepare pizzas and menu items to standards.
• Maintain cleanliness and organization in the work area.
• Collaborate with team members for timely order fulfillment.
• Address customer inquiries and resolve issues.

Skills

Excellent customer service skills

Strong communication abilities

Basic math skills

Ability to multitask

Flexibility to work various shifts

Physical stamina

Team player mentality

Quick learner with attention to detail

Education

High school diploma or equivalent

Job description

Customer Service Rep(02921) - 55 E GREEN ST

• Full-time
• Job Category Org: Store Customer Service Rep

Domino's Pizza in Champaign, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 55 E GREEN ST location. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction while supporting our busy pizza restaurant operations.

• Greet customers warmly and take accurate food orders over the phone and in person
• Process cash and credit card transactions efficiently
• Prepare and cook pizzas and other menu items according to Domino's standards
• Maintain a clean and organized work environment
• Collaborate with team members to ensure timely order fulfillment
• Address customer inquiries and resolve issues professionally
• Assist with various cleaning tasks throughout the shift
• Support delivery drivers by preparing orders for pickup
• Contribute to a positive team atmosphere
• Adhere to all food safety and hygiene regulations
• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Basic math skills for handling cash transactions
• Ability to multitask effectively in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Team player mentality with a willingness to support coworkers
• Ability to follow directions and adhere to company policies
• Quick learner with attention to detail
• Food handling experience is a plus, but not required
• High school diploma or equivalent preferred

All your information will be kept confidential according to EEO guidelines.

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