Pizza Shift Leader: Drive Quality & Service

Papa John's USA, Inc.; Flowery Branch (GA); On-site; USD 21,000 - 26,000; Full time

Job summary

Papa John’s USA, Inc. is hiring a Shift Leader in Flowery Branch, GA. You will supervise shifts, ensure high quality pizza production and customer service, and help drive restaurant profitability by following company policies and procedures.

You will manage shift coverage, support cash handling and inventory, and maintain compliance with safety and quality standards. The role emphasizes teamwork, adaptability, and delivering a consistent customer experience.

Qualifications

• Has experience supervising shifts and ensuring quality products and customer service.
• Familiar with food safety and portioning procedures.
• Strong teamwork and problem-solving abilities.

Responsibilities

• Adheres to station guidelines and performs assigned duties (dough management, accurate portioning).
• Maintains product quality and customer service while managing costs and efficiency.
• Ensures adequate shift coverage and cash handling; supports inventory control and loss prevention.

Skills

Shift leadership

Customer service

Food handling

Job description

Papa John’s USA, Inc. is hiring a Shift Leader in Flowery Branch, GA. You will supervise shifts, ensure high quality pizza production and customer service, and help drive restaurant profitability by following company policies and procedures.

You will manage shift coverage, support cash handling and inventory, and maintain compliance with safety and quality standards. The role emphasizes teamwork, adaptability, and delivering a consistent customer experience.