Shift Supervisor: Quality, Service & Profit Lead

Papa Johns; Flowery Branch (GA); On-site; USD 2,066,400 - 2,617,440; Full time

Job summary

Papa John’s in Flowery Branch, GA is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability. The role enforces company policies, procedures, programs and systems and ensures compliance with federal, state and local laws and ethical practices.

You will manage station duties, monitor product quality and customer satisfaction, ensure adequate shift coverage, provide quick feedback, and help control

Responsibilities

• Adheres to station guidelines including dough management, accurate portioning and proper product preparation procedures.
• Contributes to product goals, meets customer needs, minimizes complaints and follows TM handbook policies.
• Models core values, maintains a positive attitude and works well with others amid change.
• Ensures adequate shift coverage and provides immediate feedback to maintain quality, customer service and cleanliness.
• Supports profit goals by managing cash, inventory and costs within company guidelines and using the FOCUS system.

Job description

Papa John’s in Flowery Branch, GA is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability. The role enforces company policies, procedures, programs and systems and ensures compliance with federal, state and local laws and ethical practices.

You will manage station duties, monitor product quality and customer satisfaction, ensure adequate shift coverage, provide quick feedback, and help control