Pizza Operations Lead (Shift Supervisor)

Papa John's International; Carbondale (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John’s International is seeking a shift supervisor to oversee restaurant operations, ensuring quality products and customer service align with company standards. You will supervise a team, train staff, and help drive sales while maintaining cash controls and adherence to safety procedures.

The role requires a high school diploma or GED and a proven stable work history. It involves working in a fast-paced environment with physical demands and long hours, including nights and weekends.

Qualifications

• Requires High School diploma or GED and stable employment history.
• Attention to detail and customer-focused approach are essential.
• Ability to lead a team, train staff and ensure quality standards.

Responsibilities

• Supervise shifts and manage operations to ensure quality products and service.
• Train team members, monitor staffing, and uphold appearance standards.
• Contribute to sales via customer service and order accuracy; promote brand standards.
• Control cash, inventory, and assets; ensure safety and security standards.

Skills

Attention to Detail

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management

Education

High School diploma or GED

Job description

Papa John’s International is seeking a shift supervisor to oversee restaurant operations, ensuring quality products and customer service align with company standards. You will supervise a team, train staff, and help drive sales while maintaining cash controls and adherence to safety procedures.

The role requires a high school diploma or GED and a proven stable work history. It involves working in a fast-paced environment with physical demands and long hours, including nights and weekends.