Closing Shift Supervisor - Pizza Team Lead

Papa John's International; Saint Joseph (MI); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Papa John’s International is seeking a dedicated shift supervisor to oversee restaurant operations, ensuring quality products and customer service. The role involves supervising staff, handling cash, and maintaining inventories to meet profitability targets.

The ideal candidate will have a high school diploma or GED, a stable work history, and the ability to work nights and weekends in a fast-paced environment. We value teamwork, reliability, and strong customer focus.

Qualifications

• High School diploma or GED is required.
• Successful and stable employment history.

Responsibilities

• Demonstrate exemplary operations skills in all aspects of the restaurant; respond to customer concerns, solicit feedback, and use feedback to improve operations.
• Supervise a restaurant team; maintain staffing levels, train team members, ensure safety, and foster teamwork.
• Contribute to sales goals by delivering prompt, friendly service and improving average check through training and sales execution.
• Contribute to profit goals by adhering to company guidelines, executing cash management duties, and assisting with inventory to minimize loss.

Skills

Team leadership

Cash handling

Customer service

Shift coordination

Education

High School diploma or GED

Job description

Papa John’s International is seeking a dedicated shift supervisor to oversee restaurant operations, ensuring quality products and customer service. The role involves supervising staff, handling cash, and maintaining inventories to meet profitability targets.

The ideal candidate will have a high school diploma or GED, a stable work history, and the ability to work nights and weekends in a fast-paced environment. We value teamwork, reliability, and strong customer focus.