PIV Badging & Credentialing Specialist

Electrosoft; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Electrosoft is seeking a Government Badging & Credentialing Specialist to support HSPD-12 programs across multiple locations in the United States. The role involves scheduling, enrollment coordination, and handling biometric data with strict attention to security and accuracy.

The position emphasizes customer service, data protection, and adaptability to evolving security procedures, with responsibilities spanning communications, documentation, and compliant record keeping.

Qualifications

• Experience with Microsoft Excel for data management, coordination, and reporting.
• Ability to adapt to changing security procedures and requirements.
• Prior experience in a similar role, customer service, or administrative position is advantageous.
• Attention to detail and strong organizational skills.
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Schedule appointments for PIV card activations, enrollments, certificate updates, and PIN resets.
• Answer phone calls and email inquiries related to PIV credentials and access control matters.
• Coordinate and conduct the enrollment process for PIV cards, including verifying identities and collecting required documentation.
• Manage appointments and schedules to maintain a steady flow of applicants while ensuring efficiency and accuracy.
• Accurately collect and document personal information, biometric data, and other necessary details.

Skills

Microsoft Excel

Attention to detail

Communication skills

Discretion with confidential

Customer service mindset

Scheduling & coordination

Job description

Electrosoft is seeking a Government Badging & Credentialing Specialist to support HSPD-12 programs across multiple locations in the United States. The role involves scheduling, enrollment coordination, and handling biometric data with strict attention to security and accuracy.

The position emphasizes customer service, data protection, and adaptability to evolving security procedures, with responsibilities spanning communications, documentation, and compliant record keeping.