PINK Brand Lead & Store Coach

Victoria's Secret & Co.; Columbia (MD); On-site; USD 60,000 - 75,000; Full time

Job summary

Victoria’s Secret & Co. is seeking a PINK Manager to deliver exceptional customer and associate experiences while driving top-line sales in a high-volume store.

This role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution of brand standards. The PINK Manager will lead the overall customer and brand experience, translate brand direction into clear priorities, and work with leadership to maintain standards and support product launches.

Qualifications

• Experience leading a retail team in a fashion or lifestyle brand.
• Strong focus on customer experience and store presentation.
• Ability to coach and develop Supervisors and Associates.

Responsibilities

• Lead PINK team to deliver exceptional customer and associate experiences.
• Drive visual merchandising and product storytelling.
• Provide direction and coaching to Brand Supervisors for consistent execution.
• Oversee talent lifecycle including interviewing and hiring decisions with Store Manager.
• Maintain standards on sales floor and fitting rooms as applicable.
• Collaborate with Store Manager and leadership to optimize store performance.

Skills

Customer service

Leadership

Coaching

Sales

Job description

Victoria’s Secret & Co. is seeking a PINK Manager to deliver exceptional customer and associate experiences while driving top-line sales in a high-volume store.

This role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution of brand standards. The PINK Manager will lead the overall customer and brand experience, translate brand direction into clear priorities, and work with leadership to maintain standards and support product launches.