Pilates Studio Lead — Client Care & Sales (Free Classes)

JETSET Pilates; Westchase (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Complimentary classes

Professional development opportunities

Retail discounts

Job summary

JETSET Pilates in Westchase, Florida is seeking Studio Leads to provide exceptional client service, assist instructors, answer phones, and manage front desk duties with professionalism.

You will greet clients, handle check-ins, sell memberships and class packages, process retail sales, and help maintain a clean, welcoming studio environment.

This role requires morning, evening, and weekend shifts, with opportunities for professional development and access to complimentary classes.

Responsibilities

• Assist in delivering the ultimate boutique fitness experience to every client, every time.
• Provide the highest level of customer service to all clients and visitors upon arrival.
• Greet and check-in clients professionally upon arrival and thank them as they leave.
• Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately.
• Sell memberships and class packages in-person, online, and over the phone.
• Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).
• Maintain a clean and tidy studio.
• Process retail sales and restock inventory as needed.

Job description

JETSET Pilates in Westchase, Florida is seeking Studio Leads to provide exceptional client service, assist instructors, answer phones, and manage front desk duties with professionalism.

You will greet clients, handle check-ins, sell memberships and class packages, process retail sales, and help maintain a clean, welcoming studio environment.

This role requires morning, evening, and weekend shifts, with opportunities for professional development and access to complimentary classes.