Piercing Studio Lead — Elevate Customer Experience

Mejuri; Bethesda (MD); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and mental health coverage

401(k) & commuter benefits plans

Paid time off

Performance reviews and feedback

Job summary

A leading jewelry retailer based in Bethesda is seeking a Piercing Lead to elevate customer service in their studios. You will manage the entire piercing experience while ensuring top health and safety standards. The ideal candidate has experience in needle piercing and possesses strong customer service skills. This role offers competitive compensation, including tips and bonuses, in a supportive work environment committed to excellence and collaboration.

Qualifications

• 2+ years experience with needle piercing.
• Up to date with First Aid and Blood-borne Pathogens OSHA Certifications.
• Strong knowledge of health and safety protocols surrounding piercing procedures.

Responsibilities

• Oversee the piercing customer journey from start to finish.
• Ensure health and safety standards are maintained.
• Build piercing appointment occupancy through promotion and education.

Skills

Needle piercing

Customer service

Health and safety protocols

Jewelry knowledge

Job description

A leading jewelry retailer based in Bethesda is seeking a Piercing Lead to elevate customer service in their studios. You will manage the entire piercing experience while ensuring top health and safety standards. The ideal candidate has experience in needle piercing and possesses strong customer service skills. This role offers competitive compensation, including tips and bonuses, in a supportive work environment committed to excellence and collaboration.