Piercing Studio Lead — Elevate Client Experience

Mejuri; Chicago (IL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and mental health coverage

401(k) benefits plan

Paid time off

100% of tips earned

Job summary

A modern jewelry company in Chicago seeks a Piercing Lead to enhance customer service and manage a vibrant piercing studio. The ideal candidate should have 2+ years of needle piercing experience and a strong understanding of health and safety protocols. Responsibilities include overseeing customer experiences, mentoring fellow team members, and maintaining optimal health standards in compliance with local regulations. Competitive compensation and benefits including medical coverage and paid time off are offered.

Qualifications

• 2+ years experience with needle piercing.
• Up to date First Aid and Blood-borne Pathogens OSHA Certifications.
• Strong knowledge of health and safety protocols for piercing procedures.

Responsibilities

• Oversee the piercing customer journey from start to finish.
• Communicate insights and opportunities related to piercing products.
• Lead by example on the sales floor and uphold Mejuri’s Steps of Selling.

Skills

Needle piercing

Customer service

Health and safety protocols

Experience with threadless jewellery

Ability to mentor

Tools

Autoclave sterilization

Piercing equipment

Job description

A modern jewelry company in Chicago seeks a Piercing Lead to enhance customer service and manage a vibrant piercing studio. The ideal candidate should have 2+ years of needle piercing experience and a strong understanding of health and safety protocols. Responsibilities include overseeing customer experiences, mentoring fellow team members, and maintaining optimal health standards in compliance with local regulations. Competitive compensation and benefits including medical coverage and paid time off are offered.