Pickleball Program Concierge & Court Scheduler

Life Time, Inc.; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Life Time, Inc. is seeking a Pickleball Team Member to support the Pickleball Coordinator and Tennis Manager in daily operations.

You will schedule court time, educate members on programs and equipment, and provide exceptional customer service to encourage repeat visits. You will greet members, explain programs, and help determine individual needs while ensuring facilities and equipment are clean and well maintained.

Qualifications

• 1 year of customer service experience.
• Working toward a High School Diploma or GED.
• CPR and AED Certification preferred.

Responsibilities

• Greets, schedules court time and assists members in a friendly and professional manner.
• Explains all Pickleball programs, services, and equipment to members and assists them with determining their individual needs.
• Initiates, develops and maintains personalized relationships with members.
• Assists in ensuring all pickleball facilities and equipment are clean, organized and in good working condition.
• Promotes all Life Time programs, products, and services.
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift.

Skills

Customer service experience

People skills

Education

High School Diploma (in progress)

Tools

Computer experience

Job description

Life Time, Inc. is seeking a Pickleball Team Member to support the Pickleball Coordinator and Tennis Manager in daily operations.

You will schedule court time, educate members on programs and equipment, and provide exceptional customer service to encourage repeat visits. You will greet members, explain programs, and help determine individual needs while ensuring facilities and equipment are clean and well maintained.